Dow Jones & Company, which is listed on the New York Stock Exchange under the ticker symbol DJ, publishes the world's most vital business and financial news and information. Since 1882, the Dow Jones name has been synonymous with accuracy, integrity and trust.

The cornerstone of Dow Jones is its flagship publication, The Wall Street Journal, which also happens to be the world's leading business publication. The Journal, which was founded in 1889, has a current circulation of nearly 2.1 million. But Dow Jones is much more. It is an organization of more than 7,000 full-time employees, dedicated to pursuing excellence in all the Company's operations. In fact, the people of Dow Jones are at the center of their Virtuous Circle, whose success relies on the hard work and dedication of their employees. The media giant needed a way to track all of the incidents that occurred throughout their offices world wide.

In addition they required some type of visitor management system that would allow for security and surveillance personnel to keep track of who was entering and exiting their buildings and whom they were visiting once inside. iPass delivered a complete visitor management solution for Dow Jones with the integration of the iTrak Incident Reporting Platform.

This integration provided the key advantage of access to their existing personnel, banned/watched subjects and location synergies, reducing the need for duplicate visitor information or multiple redundant information entry. Visitor badging, registration and tracking are key components to Dow Jones security environment, replacing existing legacy sign in books or proprietary systems. With iTrak and iPass installed throughout all of their sites, key visitor information could be quickly registered accurately and securely, with the ability to print high quality custom professional visitor badges. iPass enhanced their visitor management process by delivering a highly integrated and secure environment.

iPass takes advantage of the iTrak technologies and delivers the same iTrak interface, with security options and ease of use. This enabled Dow Jones overall to reduce their training requirements for existing staff. This full featured management system has given Dow Jones the ability to track, capture and report on detailed visitor information across multiple locations, while delivering custom professional badging capabilities.

Products Installed the Dow Jones Corporation:
iTrak - Incident Reporting and Risk Management
iPass – Visitor Management System

Obstacle:
With so many offices globally there was a challenge of shared information when it came to occurring incidents, as well as tracking on-site visitors to the different locations.

Solution:
To install a multi - site system that would allow for incident tracking and reporting as well as having a visitor management element to it.

Comments from Dow Jones:

"Dow Jones is committed to employing the latest technologies and solutions for its various corporate security and print facilities in North America and Overseas. iView’s iTrak platform delivers a scalable enterprise reporting solution that meets our requirement for security & investigations needs."

- Director, Security Operations & Investigation for Dow Jones & Company.

"The iTrak Incident Reporting & Risk management System allows Dow Jones corporate security officers to effectively manage and standardize day to day security operations in a package that is not only easy to use, but provides consistent standardized reporting."

- Security Manager for Dow Jones & Company.