Responsible Gaming
The iView Systems suite of Responsible Gaming tools raise the bar on duty of care, enabling operators to better manage risk. They deliver a comprehensive responsible gaming solution with a cohesive suite of products that enhance a preventative based responsible gaming environment.
Problem gambling is widely recognized as the one of the biggest risks that faces the gaming industry today. With insurance companies no longer willing to insure operators for problem gambling related claims, operators must address their duty of care to manage risk. Consistency combined with an advanced set of self-exclusion, monitoring and measurement tools, the iView Systems suite of Responsible Gaming software enables casino operators to continuously measure, evaluate and improve their approach to problem gambling.
With expanded gaming around the world, in order to be sustainable, the gaming industry must maintain players for life. With a unique set of responsible gaming management elements, gaming facilities can ensure that they are able to provide monitored consistent responses to their patrons in line with accepted industry best practices.
To manage corporate risk, gaming facilities must demonstrate that they are making all reasonable effort to protect their patrons and that they are fulfilling their duty of care. The Duty of Care definition states: “duty of care is a legal obligation imposed on an individual requiring that they exercise a reasonable standard of care while performing any acts that could predictably harm others”
Products in the iView Systems Suite of Responsible Gaming Tools include:
