iView Systems and Proximex Develop Integration Port of Long Beach Command and Control Center Chooses iTrak, iDispatch and Surveillint Integration to Connect Related Data between Disparate Systems for Better Incident Response
Oakville, Ontario, August 11, 2010 – iView Systems, a leader in Incident Reporting and Risk Management, teamed up with Proximex, the leader in event and information management for both physical and logical security markets. Together, the companies have delivered an all-in-one Response and Reporting Center. The integration between Proximex Surveillint™, iTrak® and iDispatch™ has lead to a proven solution for the Port of Long Beach to overcome information sharing issues for alarm tracking, dispatching and reporting.
The power behind the integration is the sharing of information between disparate systems. When data is entered into either Surveillint or the iTrak systems, operators can trigger the data so users of either system are kept up to date regarding the status of any event. This "round robin" of information improves response time, removes duplication of efforts and increases savings on associated costs.
With this integration, security operators can now receive an alarm notification within Surveillint, click a button and the alarm will auto-populate a dispatch in iDispatch, automatically notifying the required individuals as to the location and nature of the alarm. This simultaneously generates an incident within iTrak, populating the information from the original alarm trigger. Events can be collaborated between the two systems by multiple-operators from a number of locations.
The systems will "talk" to each other via state wide and even country wide deployments. Proximex Surveillint™ is the premier physical security solution for policy-based incident discovery, connection and resolution. Powered by a sophisticated business logic engine, Surveillint integrates new and existing security systems into a common platform and connects disparate information to mitigate risk across an enterprise environment by providing actionable intelligence, speeding security incident resolution, and reducing security operations costs.
iDispatch delivers a complete dispatch solution integrated within the iTrak Incident Reporting and Risk Management platform taking advantage of existing personnel, location and daily log reporting. With the iDispatch system, personnel availability, status and location are immediately visible for efficient deployment and dispatch detail tracking. The iTrak system delivers a comprehensive secure platform for daily log reporting, incident management and subject profiling, with the ability to provide complete investigation management, reporting, interview management, risk analysis and assessment, personnel, briefing log entries and more. .
"iView Systems understood the importance of correlating system information to provide the Port of Long Beach with a seamless solution that speeds incident response in emergency situations and gives management a complete view of events," said Scott Dowd, Vice President of Services for Proximex. "We're very pleased with the integration module and the ongoing relationship with iView."
Awarded with the Top 30 Technology Innovations by Security, Sales and Integrations Magazine, iView Systems jumped at the opportunity to integrate with Proximex Surveillint™. "Integrating with Surveillint was an exciting opportunity for iView Systems. This enables iView and Proximex to provide a full end-to-end solution for command centers, allowing operators of each system to work seamlessly together. The round robin style integration keeps both systems up to date on key events and avoids any operator error or redundant effort." James Henderson, Global Account Director. "We look forward to continuing to work with the Proximex team to offer this and many other integrated solutions."
About Proximex -Proximex is the leader in event and information management for both physical and logical security markets. Transportation, defense and corporate customers applaud Proximex solutions for delivering the fastest set up and deployment, the highest in scalability, availability and failover capabilities, and the most robust integrations in the industry. The company's flagship product, Proximex Surveillint, is an enterprise-class solution that joins and correlates information from disparate security systems into one centralized environment, thereby, transforming massive amounts of data into useable, actionable information. Surveillint leverages the company's IT heritage by integrating physical and logical security systems with network and health monitoring technologies to catch multi-pronged attacks and relay important business-level information. Proximex C100, the industry's first centralized command and control center appliance, provides small- to mid-sized companies with best-in-class PSIM functionality at an affordable price and with an easy-to-install design. Privately held, Proximex is headquartered in Sunnyvale, California with offices in Colorado, Connecticut, Tennessee, Texas and the United Kingdom. For more information about Proximex, visit http://www.proximex.com
About iView - iView Systems addresses the needs of multiple industries for a single desktop incident management and reporting system, providing both an incident and subject centric solution. iView's core product (iTrak) was developed with extensive consultation with the security and surveillance marketplace. iView Systems has rapidly attained industry recognition for its unique solutions and now provides incident reporting, dispatch and visitor management platforms and services to the global security marketplace, including the gaming, banking, corporate security and other loss prevention environments. iView Systems is dedicated to maintaining a consultative process with its clients to ensure that all deployments are optimised to meet their specific requirements, through design, configuration, deployment and post deployment project processes. iView Systems is located in Oakville, Ontario, Canada.